Studio FAQ English | Bruce Help Center

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Studio FAQ English

Studio FAQ English

By when can we expect to receive the payment report?

When will the payment be made?

How does the dynamic payment model work?

Membership tiers

What is the difference between Base, Black and Epic memberships?

Is it possible to change membership level as a partner?

What is the latest time members can check in?

What does a check-in look like for members?

Do we get compensated if a member checks in late? Can members check in after the class has started?

Problems checking in?

Booking & Cancellation

When is the last time a member can book a class?

Can members cancel after the cancellation deadline, what happens then?

What happens if a member does not show up for class (no show)?

The strike system - how does it work?

Waiting list - how does it work?

We want to organize an event that costs extra

I want to be called

Why become a Bruce Studios partner?